Customer approach services
In our way of proactive customer service we detect and respond to customer issues. We catch them before they grow large, impossible to overcome these customer pain points. This means that we do not wait on customers to be irritated with something, before we can help them. With our proactive customer service we can reach out to the customer before reaching the point of pain and irritation. Our services is not a ticket system or a nine-to-five supporting activity. No, it is proactive 24/7, like your customers who want information, help, assistance and support, 24/7.
Web designKOOMBA is partner for SmartStore.NET, Free Open Source ASP.NET MVC Shopping Cart E-Commerce Solution and also distributor for zedSuite's product portofilio. For both solutions we have the experts on board or in our network to serve you with the best web design, based on HTML 5, CSS 3, jQuery, Sass CSS, Twitter Bootstrap, FontAwesome and more.
Stand out from your competitors! Wonderful responsive design makes your webshop unique. With 100+ variables, you can moreover customize your shop themes with maximum ease.
SEO - OnLine MarketingEffective SEO helps increase traffic by improving overall visibility in search engines, from non-paid search listings. A strong SEO strategy requires on-site optimization, planning and execution of an effective content strategy, as well as development of authority within a given niche, in a matter that is compliant with the latest best practices and guidelines.
ConsultancyWith years of experience KOOMBA is your right implementation partner to get your valuable website/shop or your SAP Business One system implement successfully.
Product specialists but also experts in business processes, databases and data migration can help you proactive, implement, deliver and accept the integrated solutions. Consultancy can be delivered based on block hours, fixed price or project basis.
- product implementation
- website/shop set up
- data migration
- hand holding
Help DeskAt our Helpdesk we welcome you with a smile.
On weekly basis we are avaible from 8 pm till 6 pm CET.
On a project basis, we are reachable even outside office hours and during the weekend.
Our customer approach!