Build Long Term Customer Relationships Via The Internet

In today's competitive landscape, customers are in a position to demand choice and fast turnaround on their transactions. With zed WebCRM, you can easily access the customer relationship management (CRM) functionality within SAP Business One anywhere, anytime. Whether you are travelling on the road or have employees working in the field, you can easily access customer information and sales records on demand. The result - the ability to respond to customer inquiries and sales requests before your competitors.

Breaking down the walls of traditional CRM systems, zed WebCRM also includes powerful tools to manage sales processes, marketing campaigns, and customer service activities via the Web. Equipping you with tools needed to navigate the complete customer lifecycle, zed WebCRM works with SAP Business One to help you grow your customer base and maintain high levels of customer satisfaction.

zed WebCRM Key Features

• Web-based access to complete customer information - Remotely access and update customer records, including contacts, sales records order history, and accounting details.
• Campaign Management - Create effective marketing promotions and campaigns.
• Sales Tracking - Monitor sales opportunity status from leads through to orders.
• Post-sales Customer Service - Provide online customer self-service to quickly resolve customer issues.